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Engraving Info
Personalization Policy
Please be sure that your instructions clearly indicate how you wish your personalization to appear. We will replicate the exact letters and spaces that you submit.
Most personalized items ship from our facility within 5 business days of our receipt of your instructions. The actual number of days for a particular item will be displayed on the personalization entry page at checkout. Please note: Personalized merchandise is not returnable; once you have given us final approval for your order, it may not be cancelled, returned, changed or exchanged.
Online Orders
If you select a product on this web site that requires personalization, you will be prompted during the checkout process to provide the necessary personalization information.
Existing Orders
To send personalization information for a product you have already purchased (such as our Continuity Award Program products) please call us at (800)535-2773. Be sure to include your order number with your request.