These 24 unforgettable stories illustrating phenomenal customer service will have you and your employees motivated to move above and beyond customer expectations. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people." Hardcover; 128 pgs.
Our gift books are also available with presentation boxes.
In this inspirational gift book, the authors tell the unforgettable true story of a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers much more than they expect. This powerful, inspirational book will capture the hearts of all that read it and will help to create customer enthusiasm in your organization. Hardcover; 80 pages.
Our gift books are also available with presentation boxes