from Dr Zacks of Fair Lawn, NJ
Gavel and Engraved Stand
This item's quality is excellent.
The employee who entered the text made a small error, substituting a "!" for a "1". The company did immediately offer to send a corrected item, but it did not arrive on time for the presentation. So, this is a company which tries to get it right and stands behind its products. It's a problem with the weak link in the chain, an employee which lacks the concern or ability to maintain the company's high standards.