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The How of Wow Gift Book


The How of Wow Gift Book

The How of Wow Gift Book
Price:  $15.99
SKU: 781118



Description: The How of Wow! by Jon Murphy In his newest book, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your organization from the pack with his 10 secrets behind world class service. When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel or flying across the country. Or maybe you were not. It seems that the secrets behind world class service are often just that - secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world class service. This is a book about creating raving fans - customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you. John shows us to make "wowing" customers the rule, rather than the exception. A must read for everyone! Hardcover; 91 pages.

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  • Add your company logo to the cover!
  • Add a custom page inside the book!
  • Create a completely custom book jacket using your own artwork.
  • Questions or help creating your custom book please call 1-800-535-2773.

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Price: $15.99



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REVIEW SNAPSHOT®

by PowerReviews
The How of Wow Gift Book
 
5.0

(based on 4 reviews)

Ratings Distribution

  • 5 Stars

     

    (4)

  • 4 Stars

     

    (0)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Appropriate message (4)
  • Attractive (4)
  • Good value (4)
  • Motivational (4)
  • Well built / quality (4)

Cons

    Best Uses

    • Co-worker gift (3)
    • Employee gift (3)
      • Reviewer Profile:
      • Manager / executive (3)

    Reviewed by 4 customers

    Sort by

    Displaying reviews 1-4

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    5.0

    Great Book!

    By Shelter

    from Minneapolis

    About Me Manager / Executive

    Verified Buyer

    Pros

    • Appropriate Message
    • Attractive Design
    • Good Size
    • Good Value
    • Motivational
    • Quality Construction
    • Vibrant Image

    Cons

      Best Uses

      • Employee Gift

      Comments about The How of Wow Gift Book:

      We used this as a reminder to all the sales representatives that Customer Service is our number one priority.

       
      5.0

      Great book!

      By Shelter

      from Minneapolis

      About Me Admin / Assistant

      Verified Buyer

      Pros

      • Appropriate Message
      • Attractive Design
      • Good Size
      • Good Value
      • Motivational
      • Quality Construction
      • Unique
      • Vibrant Image

      Cons

        Best Uses

        • Co-Worker Gift
        • Employee Gift

        Comments about The How of Wow Gift Book:

        We gave this gift out to all our sales team. We have had alot of positive feedback.

         
        5.0

        I Wowed My Boss

        By Helen the Controller

        from Reading, PA

        About Me Manager / Executive

        Verified Buyer

        Pros

        • Appropriate Message
        • Attractive Design
        • Good Size
        • Good Value
        • Motivational
        • Quality Construction
        • Unique
        • Vibrant Image

        Cons

          Best Uses

          • Boss's Gift
          • Co-Worker Gift

          Comments about The How of Wow Gift Book:

          I work for a company that owns a full-service dine-in restaurant as well as 2 additional banquet facilities, and we also do a lot of offsite catering events. I bought this book for my boss (our company owner) as part of his Christmas gift. He liked the book so much that he refers to it as our 'bible' and had me order 10 more copies so he could distribute them to all the managers. This book is a big hit in our company!

           
          5.0

          Great Food for Thought!

          By Incentivisor

          from Miami, Florida

          About Me Manager / Executive

          Verified Buyer

          Pros

          • Appropriate Message
          • Attractive Design
          • Good Value
          • Motivational
          • Quality Construction

          Cons

          • Better If More Specific

          Best Uses

          • Boss's Gift
          • Co-Worker Gift
          • Employee Gift

          Comments about The How of Wow Gift Book:

          Gets your creative juices going and inspires others to do the same.

          Service and delivery comments:

          Excellent price - arrived in a very timely manner after ordering online.

          Displaying reviews 1-4

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