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Customer Favorite Service

Updated Monday 09-25-2017
Service Path Framed Award
Rating: rating | Reviewer: Mark of Rochester NY

Service Path Framed Award

Service / Servant Leader
Would like to see the photo itself that includes the written message enlarged to accommodate the larger frame so it is seen easier or bigger.

Service Hummingbird Framed Desktop Print
Rating: | Reviewer: ssallstar of Guilford, CT

Service Hummingbird Framed Desktop Print

Great Way To Start A Sales Conversation
In The Energy Business, service is very important. Without service you don't stand a chance in a competive industry as Energy.

Service Waterfall Motivational Poster
Rating: | Reviewer: Marie of North region - Ontario

Service Waterfall Motivational Poster

Reliable product and delivery
Delivery was quick and efficient

Creating a Customer Service Culture

When people think of customer service, they think of the front-line workers, the ones that come in direct contact with the customer. But the truth is, everyone in your company has an impact on the customer experience: The receptionist who greets visitors, the IT worker who maintains the systems to take orders, and the marketing staff that communicates information about your products. Everyone touches the customer in some way. This is why you must develop a customer service culture — from the top down.

Here are some simple steps you can take to create a Customer-Friendly Organization:Communicate to every level the importance of customer service and the behaviors you are looking for regarding that service.

Recognize employees when they demonstrate positive service behaviors, both formally with awards and informally with certificates, medallions and hand-written notes of thanks. Constantly give specific examples of good customer service. Emphasize the concept of internal customer service. And treat your employees well!

The quality of service they offer your customers is directly related to how the employees are treated themselves. Empower your employees to make decisions and break the "rules" to satisfy a customer. Train your people—all your people—on this customer service-based culture from the moment they are hired.

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