Jake Brace Quotes

"We're not going to ignore the low-value customer, but we're going to try and generate a revenue premium from the high-value customer. And the early signs of that are very promising."

"Being able to reach a global, consensual agreement with the creditor's committee prior to confirmation is the goal in any restructuring and is an enormous accomplishment."

"Our approach is clearly working, as the numbers show. We have substantially improved our financial performance despite dramatic increases in fuel costs over the last 12 months. And United has one of the best operating records in the industry -- in on-time departures, baggage handling, fewest customer complaints and other areas helping us to outpace the industry in unit revenue."

"Even at these levels, our financial performance fits within the envelope that is out there."

"We took the view early in the case that we were going to take full advantage of every opportunity that bankruptcy gives us to fix our situation, and we have done just that. We also took advantage of all of the opportunities to save costs that aren't necessary, enabled by the bankruptcy process."

"Ajay has been involved for a number of years in projects to improve our utilization of resources across the company, which made him a natural choice for the corporate real estate position. He will bring his expertise in technology, operations and process improvement to a whole slate of high- profile projects to improve and consolidate our facilities around the world."

"Once this agreement is ratified, we will now have resolved pension and retirement issues with all of our employee groups. We're pleased to have reached this agreement."

"Today represents a validation of three years of hard work that at the outset many critics said could not be done."

"I suspect that the trial has spurred action on both sides,"

"We are judiciously taking money and investing it in the high-value customer, and at the same time we are not spending any more than we have to on the low-value customer."

"The year-over-year improvement in operating profit despite record fuel prices demonstrates United's significantly improved competitiveness. United is well on the way to completing the Chapter 11 reorganization process and emerging as a strong competitor."

"The work we have done significantly improves United's ability to compete with the best U.S. airlines,"