Customers Quotes

"It is not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting."

"The customer is our reason for being here."

"The customer is the final inspector."

"To my customer: I may not have the answer, but I'll find it. I may not have the time, but I'll make it. I may not be the biggest, but I'll be the most committed to your success."

"When handling a customers complaint, remember: If you can't fix it, don't drop it."

"Your customers will get better when you do."

"[Wilkerson joins one of more than 9,000 customers to enroll in BioPay's Paycheck Secure system at the Piggly Wiggly in Greenville, NC, a store that to date has cashed more than $24 million in payroll checks since the system installation in late 2002.] Our customers appreciate the speed and convenience of cashing their checks by just putting their finger down, ... Hard-working members of our community who are without a bank account have a difficult time cashing their weekly paycheck. Piggly Wiggly wanted to help the community by offering a payroll check cashing service without the concern of possible fraud. Paycheck Secure solves both problems making it convenient for the customers and virtually eliminates the fraud."

"That's a 40 percent reduction in what we used to sell, ... We lost two of our good customers."

"I wouldn't necessarily say that Target is stealing market share away from Wal-Mart because Target's customers are slightly more upscale. Where it's outperforming Wal-Mart is in grabbing market share away from department store chains."

"Her toys are very popular with our customers so we're excited to have them."

"It's a small percentage but nevertheless, for 15 percent of its customers to be unhappy with a policy Microsoft is setting is not a good sign."

"We've seen a trend in the marketplace for customers who are really looking for a more lightweight ESB product."

"I tell our customers that their goal should be to get their wired networks as secure as their wireless ones."

"When you talk to customers, you can tell that a lot of them are a lot more local."

"[One of the most popular pages on her site is where customers can find newly launched fragrances. Another lets customers know about particularly hot products.] We have very loyal customers, ... and we try hard to give them what they want."

"It's a very nice innovation. It's more about retaining customers and giving them more reasons to stick with Yahoo."

"We did it in response to requests from our customers that we start offering what would be like a gift certificate. The idea really has caught on."

"It's customers that made Dell great in the first place, and if we're smart enough and quick enough to listen to customer needs, we'll succeed,"

"Reduce the layers of management. They put distance between the top of an organization and the customers."

"We're gonna be looking at making sure that the delivered price of natural gas is at levels that insure customers have the level of savings that they've been looking for."