Customers Quotes

"We have millions of these customers who are reasonably demanding of services, which we're pleased to provide but which have to be paid for, ... Customers have the opportunity to justify their service levels by adding to their account."

"We have to understand who our customers are,"

"We went all-out to make sure we delivered for customers this holiday season."

"We are reassuring our international customers that we expect minimal disruptions,"

"We'd like very much for all our customers to be digital customers."

"Bookings are OK, but sometimes as many as 30 percent of the customers don't show up,"

"At the height of the storm, 1.4 million customers were impacted."

"The customers just aren't happy with this industry and are unhappy with what they're seeing in products and unhappy with what they're seeing in services and the industry's understanding of their business."

"Revolve your world around the customer and more customers will revolve around you."

"We're going to have to pass some of this on in some form to our customers,"

"If you're not serving the customer, you'd better be serving someone who is."

"Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers."

"[How well an online retailer manages chargebacks and fraud can aid customer retention and help build profits, Jeff Foster, executive vice president at Retail Decisions, told the conference.] There are a lot of things in common between customer service and customer care and the transactions that you determine you`re going to accept or deny, ... And there`s a lot of customer care involved in how you manage chargebacks."

"It's about making sure retail investors get a fair shake, ... The one thing they deserve is honest advice and fair dealing."

"We take privacy of customer information very seriously."

"The state is a customer just like everybody else, and we'll have to pay more."

"We're about delivering the highest level of customer service when they want it. And we'll work off that for referrals."

"Our continued leadership in online investing is reflected in the growing number of customers using these services at Schwab,"

"It's absolutely essential. It's extremely important that they not do anything to disrupt the customer experience."

"We use statistics to analyze the transaction records of every customer."