Books On Customer Service

Motivational Books & Books On Customer Service

Inspirational Books & Customer Service Books

Fine motivational books in hardback and softback options, are a great way to give your employees years of service recognition. Find books on customer service for employee gifts, and give your employees the opportunity to successfully contribute to your company too.

• Heart of a Mother Gift Book $14.99
  Heart of a Mother Gift Book Heart of a Mother By Paula J. Fox Take a walk through an enchanted garden and explore the characteristics of 31 beautifully painted flowers and how they remind us of the beauty of a mother's love and strength. This book makes a thoughtful gift for any occasion or just to say, "I'm thinking about you mom." This "bouquet" of flowers will forever bloom and delight.

  In her newest book for Simple Truths, The Heart of a Mother, author Paula J. Fox celebrates all that makes mothers so special. Paula is no stranger to Simple Truths' readers. Her poetry and quotes have brought joy to millions in the Heart of a Teacher and the Heart of a Caregiver. Hardcover; 143 pages.

  $14.99 Shop Now
• 212 Degrees Service Gift Book $14.99
  212 Degrees Service Gift Book 212 Service by Mac Anderson, Founder of Successories. A brand new 212 Degree book written about service. 212 Degree service will show you how that one extra degree of service can make the difference not only in your own success...but also in the success of those you lead...and in that of your organization. Create an environment where quality and innovation are the norm, rather than the exception. A must read for everyone! Hardcover; 107 pages.

  $14.99 Shop Now
• Simple Truths of Selling Gift Book $14.99
  Simple Truths of Selling Gift Book "A customer buys you first and then your product." - Todd Duncan

  Packed with wisdom and energy, it will fire your passion and help you to become all you can be. Keep it in your briefcase to ensure that your "battery" stays charged. Let this book become a regular reference - an accountability partner of sorts who reminds you of the fundamental goals of selling and, when necessary, nudges you back on track. If you allow this book to serve that purpose, I am confident that you will be regularly and readily equipped to meet the needs of your customers. And the better you are at that, the more successful you will be.

  Hardcover Gift Book 126 pages 6 3/4" square $14.99 Shop Now
• The How of Wow Gift Book $14.99
  The How of Wow Gift Book The How of Wow! by Jon Murphy In his newest book, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your organization from the pack with his 10 secrets behind world class service. When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel or flying across the country. Or maybe you were not. It seems that the secrets behind world class service are often just that - secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world class service. This is a book about creating raving fans - customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you. John shows us to make "wowing" customers the rule, rather than the exception. A must read for everyone! Hardcover; 91 pages.

  $14.99 Shop Now
• Customer Love Gift Book $14.99
  Customer Love Gift Book Great Stories About Great Service by Mac Anderson, Founder of Successories

  These 24 unforgettable stories illustrating phenomenal customer service will have you and your employees motivated to move above and beyond customer expectations. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people." Hardcover; 128 pgs.

  Our gift books are also available with presentation boxes. $14.99 Shop Now

• Heart of a Volunteer Book $8.99
  Heart of a Volunteer Book Each day millions support their local charities, comfort the sick, encourage youth, fight fires, get out the vote, or support the food bank. Who are the caring volunteers and donors who make a difference in your school, neighborhood or community? This is the heartfelt gift for them.

  • Create the Perfect Gift!
  • Add your company logo to the cover! Just click customize and upload your logo online.
  • Add a custom page inside the book! Just click customize and add your message for the custom page.
  • Create a completely custom book jacket using your own artwork! Just click customize and add your custom logo and message to create a one of a kind cover.
  • Questions or help creating your custom book please call 1-800-535-2773.

  $8.99 Shop Now
• Simple Truths of Service Gift Book $14.99
  Simple Truths of Service Gift Book Inspired by Johnny the Bagger by Ken Blanchard and Barbara Glanz

  In this inspirational gift book, the authors tell the unforgettable true story of a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers much more than they expect. This powerful, inspirational book will capture the hearts of all that read it and will help to create customer enthusiasm in your organization. Hardcover; 80 pages.

  Our gift books are also available with presentation boxes $14.99 Shop Now

• Heart of a Caregiver Gift Book $15.95
  Heart of a Caregiver Gift Book Heart of a Caregiver By Paula J. Fox- This beautiful book is devoted to thanking caregivers. If you are in the healthcare industry, use this book to thank your staff and promote a culture of caring. We all know caregivers who have touched our lives. This book makes a beautiful gift to thank them for the compassionate and beautiful work they do. Hardcover; 143 pages.

  $15.95 Shop Now
• Sales Motivation Gift Book $14.99
  Sales Motivation Gift Book Sales Motivation by Todd Duncan. If you're in sales, keep this book close by to inspire, encourage and motivate when you need it most. A perfect gift for any sales team. Packed with wisdom and energy, it will fire your passion and help you to become all you can be. A must read for everyone! Hardcover; 126 pages.

  $14.99 Shop Now

Motivational books, handpicked for their insight into service, make wonderful employee gifts and manager gifts alike.