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If you are not 100% satisfied with your Successories purchase within 30 days of receipt, we will exchange your item, refund your money, or credit your account. We'll do whatever it takes to make it right!

Please note: Engraved, imprinted and custom merchandise may not be canceled, exchanged, changed or returned after you have given us final approval. With respect to our imprinting processes on promotional products, we reserve the right to ship and bill up to 10% over or under the quantity ordered.

If your order was placed by credit card, a refund will be processed upon receipt of your returned merchandise, less shipping charges. Please allow 30-60 days for the credit to appear on your credit card statement, or for refund check to be processed and mailed. Open accounts will be credited upon receipt.

Awards Advantage
  • No Set Up Fees!
  • Free Engraving!
  • Free Logo!
  • No Hidden Fees!
  • Free Proofs!
  • Ships in 5 Days after final approval of artwork!
  • Quantity Discounts!
  • 100% Quality Assurance Guarantee!

Please Note: Awards Advantage excludes Successories Exclusive Image Awards and other engraved gifts.