You and your team will love our The $6,000 Egg . In The $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The $6,000 Egg represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead. Hardcover, 104 pages.
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Height: 6.25"
Length: 6.25"
Width: 6.25"
Weight: 0.65 lbs.
About The Authors
Todd Duncan is a best-selling author and one of Americaâs most sought after motivational speakers and sales trainers. Audiences praise his authentic, balanced approach to success because he speaks from a platform of triumph and regret. Since overcoming his familyâs traumatic car accident, a two-year drug addiction and the financial collapse of his company, Duncan has quickly become a friend and mentor to salespeople around the globe who are seeking to achieve success in the chaotic sales world without sacrificing the things they value most. Debra Duncan is president of American Television Ventures. She has been a pioneer in the direct response television industry. Starting in college, she was a producer of Everybodyâs Money Matters on the Lifetime Television Network. She has written, produced, and directed more than one hundred direct response TV programs. She has great insights on how to frame your message and how to get people to respond.
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