Great Stories About Great Service by Mac Anderson, Founder of Successories These 24 unforgettable stories illustrating phenomenal customer service will have you and your employees motivated to move above and beyond customer expectations. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people." Hardcover; 128 pgs.
Our gift books are also available with presentation boxes.
