12 Steps to Employee Engagement

Back in 2005, the Gallup organization put together a 12-question survey designed to gauge how engaged a company’s employees are. Applying this survey in a number of studies confirmed a correlation between people who score high for engagement and superior performance. Has your company taken the time to determine how engaged your employees are? If so, have you implemented any new strategies to raise engagement levels in an attempt to improve production?

The 12 questions Gallup came up with are:

  1. Do you know what is expected of you at work?
  2. Do you have the materials and equipment you need to do your work right?
  3. At work, do you have the opportunity to do what you do best every day?
  4. In the last seven days, have you received recognition or praise for doing good work?
  5. Does your supervisor, or someone at work, seem to care about you as a person?
  6. Is there someone at work who encourages your development?
  7. At work, do your opinions seem to count?
  8. Does the mission/purpose of your company make you feel your job is important?
  9. Are your associates (fellow employees) committed to doing quality work?
  10. Do you have a best friend at work?
  11. In the last six months, has someone at work talked to you about your progress?
  12. In the last year, have you had opportunities at work to learn and grow?

By establishing fair and open communication with your employees, you’ll find that you get sincere responses to this Gallup survey and other performance-based metric assessment tools. By taking the time to truly consider the responses you get from your workers, you’ll be able to create new motivational tools to increase production and improve the levels of morale at your company.