How to Measure Employee Engagement in 12 Steps

Back in 2005, the Gallup organization put together a 12-question survey designed to gauge how engaged a company’s employees are. Applying this survey in a number of studies confirmed a correlation between people who score high for engagement and superior performance. Has your company taken the time to determine how engaged your employees are? If so, have you implemented any new strategies to raise engagement levels in an attempt to improve production?

Gallop  12 questions of Employee Engagement are:

  1. Do you know what is expected of you at work?
  2. Do you have the materials and equipment you need to do your work right?
  3. At work, do you have the opportunity to do what you do best every day?
  4. In the last seven days, have you received recognition or praise for doing good work?
  5. Does your supervisor, or someone at work, seem to care about you as a person?
  6. Is there someone at work who encourages your development?
  7. At work, do your opinions seem to count?
  8. Does the mission/purpose of your company make you feel your job is important?
  9. Are your associates (fellow employees) committed to doing quality work?
  10. Do you have a best friend at work?
  11. In the last six months, has someone at work talked to you about your progress?
  12. In the last year, have you had opportunities at work to learn and grow?

By establishing fair and open communication with your employees, you’ll find that you get sincere responses to this Gallup survey and other performance-based metric assessment tools. By taking the time to truly consider the responses you get from your workers, you’ll be able to create new motivational tools to increase production and improve the levels of morale at your company.

Measuring Employee Engagement

Successories firmly believes in the power of employee engagement to foster a positive work environment and drive performance. The company has adopted the Gallup organization’s 12-question survey as a cornerstone of its quarterly engagement strategy. This practice allows Successories to keep a pulse on the team’s morale and engagement, ensuring every employee feels valued and recognized.

Successories utilizes Gallup’s 12 questions uniquely, adapting them into a quarterly survey that employees can respond to on a sliding scale from 0 to 100. This nuanced approach permits a more granular understanding of how employees feel about their workplace environment. The questions cover a wide range of topics, from the clarity of job expectations and resource availability to supportive relationships and opportunities for growth.

Analysis and Action

After collecting the survey responses, Successories averages the scores to determine the team’s overall engagement rating. This rating is not just a number; it’s a critical diagnostic tool that highlights areas of strength and opportunities for improvement. Successories takes these insights seriously, using them to tailor their strategies for enhancing workplace morale and engagement.

Continuous Improvement Cycle

The quarterly cycle of surveying, analysis, and action creates a dynamic feedback loop that drives continuous improvement in the workplace. Successories’ proactive approach ensures that the company stays ahead of potential issues, addressing them before they can negatively impact team performance. By regularly checking in with employees, Successories demonstrates a genuine commitment to their well-being and professional development.

Successories’ Unique Contributions

In addition to utilizing Gallup’s questions, Successories contributes to employee engagement through its innovative employee recognition products and programs. The company believes that recognition is a key driver of employee engagement, and it practices what it preaches. Successories not only asks the right questions but also provides tangible solutions to boost morale and acknowledge employees’ hard work and achievements. From personalized awards to motivational posters, Successories offers a variety of tools to help managers and leaders create an environment where employees feel appreciated and motivated.

Impact on Performance and Morale

The impact of Successories’ approach to employee engagement is evident in its teams’ improved performance and morale. Successories has been able to cultivate a culture of excellence and appreciation by addressing the core elements that contribute to a positive work environment. This culture benefits the employees and enhances the company’s overall productivity and success.

Successories’ quarterly use of Gallup’s 12 questions for gauging employee engagement exemplifies the company’s dedication to creating a supportive and motivating workplace. By integrating these surveys with their recognition programs, Successories measures engagement and actively works to enhance it. This holistic approach has positioned Successories as a leader in workplace morale and employee engagement, demonstrating the profound impact that regular, thoughtful assessment and recognition can have on a company’s success.