The $6,000 Egg

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SKU: 751533C

In The $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The $6,000 Egg represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the book transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead. Hardcover, 104 pages.

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Ships In: 16 business days
Quantity Discounts:
253850+
$19.95$19.35$18.95
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Quantity Discounts:
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In Stock: Ships in 16 business days

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