Successories Customer Reviews
Recognition only works when it feels genuine, so the honest measure of anything we make is what the customer says after it arrives. We collect reviews through Trustpilot, which is independent, so we cannot edit them or take them down. Below is a selection of what people told us, along with how we handle it when something falls short. The full, unfiltered set lives on Trustpilot.
What Customers Mention Most
Read enough of them and the same handful of things come up. The quality of the piece, with people calling out the craftsmanship and how accurate the personalization comes back. How easy the ordering is, and how quickly it turns around. Delivery that lands on time, and often ahead of schedule. And a service team that answers fast and sorts out any issue without a runaround. The free proof is a big part of why the personalization lands right, since it lets people catch a spelling or swap a low-resolution logo before anything is made.
Trustpilot's own summary of our reviews reads the same way, pointing to quality and craftsmanship, an easy ordering process, fast and timely delivery, and helpful, responsive customer service.
The Reviews
Awards were perfect!
“Awards were perfect! Corrections to proofs were quick and all awards received well in advance of our event. Packaged securely and shipped quick. Thank you.”
Top Notch Awards
“Successories is top notch with the crystal awards. I have been purchasing our yearly awards for numerous years and get nothing but compliments on how beautiful they are. The site is easy to use and if anything needs corrections your team of experts are there to help.”
From order to delivery
“From order to delivery, this process was easy and the award looks extremely professional. I highly recommend this company and plan to use them for years to come.”
Awesome product
“Easy to work with and when some of the order was damaged in shipping the company replace those items at no cost.”
“I've purchased glass art awards from Successories for the past four years, and I'm always very happy with my experience. The ordering process is simple and easy, the awards are beautiful, and the quality is consistently excellent. The glass art award I received is elegant, well made, and looks even better in person. It makes a meaningful and professional recognition gift without being overpriced, the pricing is very reasonable for such a high-quality piece. My order was also delivered promptly and arrived in great condition. I highly recommend Successories to anyone looking for beautiful, memorable awards or gifts.”
Experience was great
“Experience was great! I have worked with you all a few times over the years on award items and you have always accommodated my requests, and the delivered products are of the highest quality.”
When Something Goes Wrong
We ask every customer to leave a review on Trustpilot, whether the experience was good or bad, and we do not take the critical ones down. Every order is backed by our 100% Satisfaction Guarantee. If an order arrives damaged, or it is not what you ordered, that means a replacement or a full refund.
One honest tip: if something is wrong, the fastest fix is not a review, it is a call. Reach our customer service team directly and we can start on it right away, usually before a review would even post. The reviews are the public record. A direct call is how we make it right the fastest.
Where Else to Find Us
Our full review history lives on Trustpilot, where reviews are collected and verified independently. You can also read about the team behind your order and how we work.
Ready to Order?
Browse recognition awards and employee gifts, start a custom order, or call 1-800-535-2773 and speak to someone who does this every day. Personalization and your proof are free, and there is no order minimum.