Take Customer Service to the Next Level White Paper
Tips & Tricks to Build a Customer Service Culture
Customer service can make or break a business. Whether that means calmly responding to phone complaints when a technical product is on the fritz or greeting guests to your office with a smile, employees must be trained to properly handle any situation and motivated to continuously do so.
A good customer service experience can spark more future purchases for nearly half of customers, according to research by Zendesk. At the same time, 39 percent of shoppers will avoid a brand for two or more years following a disappointing or frustrating customer service interaction.
69% of employees say they would work harder if they were better recognized.
Source: Good.Co
Fact:
Happy people do work harder.
Source: Observer/Guardian
Disengaged employees' lose productivity costing U.S. businesses more than $300 billion a year.
Source: Gallup Business Journal
Learn More About Employee Engagement & Productivity
Daily Recognition
Learn how to reap the rewards of daily recognition. Easy tips & tools to help your organization succeed.
Download NowMotivating Gen Z
Learn how to effectively manage and engage Gen Z employees so they are motivated at work.
Download NowManaging Millenials
Learn how to increase their productivity & tap into their potential.
Download NowHow to:
Employee Awards Program
Learn how to install a successful employee awards program and everyone wins.
Download Now
How to:
Buying Awards Online
Learn the facts about buying awards, so you don't make a costly mistake.
Download Now
Teamwork Tips
Learn the power of recognition and to motivate individuals to work as team.
Download NowHow to:
Celebrate Boss's Day
Learn how to appropriately celebrate you're boss's favorite day.
Download Now
How to:
Company Swag
Learn the facts about Promo Products. Why you need them? Where to get them?
Download NowAwards:
Year End - Big Impact
It's all too easy to overlook year-end rewards - but you can't afford to.
Download NowHow to:
Monthly Awards
An Employee-of-the-Month program can boost morale and motivate workers to try harder. Learn how now.
Download Now