Edwards Deming Quotes

22 Edwards Deming quotes:

"The job can't be finished only improved to please the customer."
Author: Deming Quotes Category: Quality Quotes
"The emphasis should be on why we do a job."
"When a system is stable, telling the worker about mistakes is only tampering."
"Lack of knowledge . . . that is the problem."
Author: Deming Quotes Category: Knowledge Quotes
"Eliminate numerical quotas, including Management by Objectives."
"Any manager can do well in an expanding market."
"If you do not know how to ask the right question, you discover nothing."
"It is not necessary to change. Survival is not mandatory."
"You can not define being exactly on time."
"It is not enough to do your best; you must know what to do, and then do your best."
"The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work."
"There is a penalty for ignorance. We are paying through the nose."
Author: Deming Quotes Category: Ignorance Quotes
"Learning is not compulsory... neither is survival."
"All anyone asks for is a chance to work with pride."
"Hold everybody accountable? Ridiculous!"
"If you can't describe what you are doing as a process, you don't know what you're doing."
"You should not ask questions without knowledge."
"Rational behavior requires theory. Reactive behavior requires only reflex action."
"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."
"Quality is everyone's responsibility."

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