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It Pays to Have Engaged Employees

According to research done by The Gallup Organization, 26% of the U.S. working population is engaged, 55% is not engaged, and 19% is actively disengaged. While the study has nothing to do with the impending marriage status of employees, it does have everything to do with their commitment to your organization.

Engaged employees are those who are loyal and productive. On the flip side are the actively disengaged employees who are "unhappy and spreading discontent." Somewhere in the middle you'll find the majority of employees who are just putting in time.

It doesn't take an expert to conclude that you want to increase the size of your engaged group. Doing this means helping employees find a place in the organization where they feel inspired by work that is interesting or exciting to them. This may require making adjustments to their current positions, and employee feedback is key. What you or other employees might find engaging might not necessarily excite someone else.

You should also make it a habit to communicate why employees' work is important. Show them how they contribute to the big picture. This alone puts a new perspective on what might seem like mundane tasks.

For more proof that having engaged employees is worth the effort, consider these facts from the magazine Fast Company: the most engaged workplaces were 50% more likely to have lower turnover, 56% more likely to have higher-than-average customer loyalty, 38% more likely to have above average productivity, and 27% more likely to report higher profitability.

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