James Cash Penney Quotes

51 James Cash Penney quotes:

"Courteous treatment will make a customer a walking advertisement."
"Do not primarily train men to work. Train them to serve willingly and intelligently."
"Growth is never by mere chance; it is the result of forces working together."
"I believe a man is better anchored who has a belief in the Supreme Being."
"It is always the start that requires the greatest effort."
"Salesmanship, too, is an art; the perfection of its technique requires study and practice."
"The disciplined are free."
"The greatest teacher I know is the job itself."
"There's no better friend to any merchant than a fair competitor."
"Men are not great or small because of their material possessions. They are great or small because of what they are."
"Success cannot come from standstill men. Methods change and men must change with them."
"The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds."
"The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply."
"The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself."
"There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man."
"We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store."
"We get real results only in proportion to the real values we give."
"Clock watchers never seem to be having a good time."
"Every man must decide for himself whether he shall master his world or be mastered by it."
"Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership."

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